Shipping Policy
Last updated: 01/09/2026
At Little Secrets Nordic, we aim to process and deliver your order as quickly and efficiently as possible.
Shipping Destinations
We currently ship to:
We may expand our shipping destinations in the future. Please check our website for the latest information.
Order Processing
Orders are processed on business days, Monday to Friday, excluding Swedish public holidays.
We aim to process orders within 1–2 business days after payment has been successfully received and the order has been confirmed.
During periods of high demand, promotional campaigns, product launches or public holidays, processing times may be slightly longer than usual.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.
Shipping Partner
We primarily ship orders using PostNord or another trusted delivery partner when necessary.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Times
Estimated delivery times are:
Sweden
2–5 business days
Denmark
3–7 business days
Norway
3–7 business days
These delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated automatically at checkout based on the destination and the selected delivery method. Any available free shipping offers will be clearly displayed on our website.
Delays
Although we do our best to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
* severe weather conditions
* public holidays
* transport disruptions
* customs or security inspections
* carrier delays
Little Secrets Nordic is not liable for delays caused by the shipping carrier or events outside our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information.
If an incorrect or incomplete address is provided, delivery may be delayed or the parcel may be returned to us. Additional shipping costs resulting from an incorrect address may be charged to the customer.
Uncollected Parcels
If a parcel is not collected from the delivery point within the carrier’s collection period and is returned to us, we reserve the right to charge the actual cost of return shipping and any re-delivery costs before sending the order again.
If you wish to cancel the order after an uncollected parcel has been returned, any refund may be reduced by the actual shipping and return costs incurred by Little Secrets Nordic, where permitted by applicable law.
Damaged Parcels
If your parcel arrives visibly damaged, please notify the delivery carrier immediately where possible and contact us as soon as possible at: info@littlesecretsnordic.com
Please include your order number and photographs of the damaged parcel and products.
Lost Shipments
If your order has not arrived within a reasonable time after the estimated delivery period, please contact us at: info@littlesecretsnordic.com
We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.
Customs & Duties
Orders shipped within Sweden and Denmark are not subject to customs duties or import taxes.
Should we begin shipping to countries outside the European Union in the future, any customs duties, import taxes or local fees imposed by the destination country will be the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Little Secrets Nordic
Operated by Elevate Y Biz Mindset
Email: info@littlesecretsnordic.com
VAT Number: SE840910608801
Sweden
