Terms of service

Terms of Service

Effective Date: 01/09/2026

OVERVIEW

Welcome to Little Secrets Nordic.

These Terms of Service (“Terms”) govern your access to and use of the Little Secrets Nordic website, products and services. Throughout these Terms, the words “we”, “us” and “our” refer to Little Secrets Nordic, operated by Elevate Y Biz Mindset, Sweden.

By accessing our website, creating an account or placing an order, you agree to be bound by these Terms together with our Privacy Policy. If you do not agree with these Terms, you should not use this website.

These Terms comply with applicable Swedish law and European Union consumer legislation. Nothing contained in these Terms limits your statutory rights as a consumer.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials.

2. Products

We strive to present our products and their characteristics as accurately as possible.

Please note that product colours may vary slightly depending on your device, display settings or lighting conditions. Packaging may occasionally differ from the images shown on our website due to product or packaging updates. Product information and descriptions may also be updated from time to time without prior notice.

Our skincare products are intended for cosmetic use only, while our home fragrance products are intended for household use only. Please always follow the instructions provided with each product.

The information available on this website is provided for general informational purposes only and should not be considered medical advice. Our products and the information provided are not intended to diagnose, treat, cure or prevent any disease or medical condition.

If you have concerns regarding your skin, allergies or general health, we recommend consulting a qualified healthcare professional before using a new product.

3. Orders

By placing an order through our website, you are making an offer to purchase the selected products.

All orders are subject to product availability, successful payment authorisation and order verification. An order is considered accepted once you receive an order confirmation by email.

We reserve the right to refuse or cancel an order where there is a reasonable basis to do so, including suspected fraud, incorrect pricing or product information, payment issues, or product unavailability.

If an order is cancelled after payment has been processed, any amount paid for the cancelled order will be refunded using the original payment method.

4. Prices & Payments

All prices displayed on our website include applicable VAT unless otherwise stated.

Prices are displayed in the currency applicable to the selected market. Shipping costs, where applicable, are calculated and displayed at checkout before the order is completed.

We reserve the right to change our prices at any time. Any price changes will not affect orders that have already been confirmed.

Available payment methods are displayed at checkout and may vary depending on your location. Payment must be successfully authorised or completed before an order can be processed and dispatched.

In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where necessary, cancel the affected order. If payment has already been made, the amount paid will be refunded using the original payment method.

5. Shipping & Delivery

We currently deliver to Sweden and Denmark. Estimated delivery times are provided for guidance only. Although we work with reliable shipping partners, delays caused by transport companies, customs or circumstances beyond our control may occur. Risk of loss or damage passes to the customer only once the products have been delivered.

6. Returns & Right of Withdrawal

Consumers within the European Union have the right to withdraw from their purchase within 14 days of receiving their order, in accordance with applicable consumer protection legislation.

For hygiene reasons, this right does not apply to cosmetic products that have been opened, used or unsealed after delivery where the seal has been broken. Please refer to our Refund Policy for complete return instructions.

7. Intellectual Property

All content available on this website, including but not limited to text, graphics, photographs, logos, trademarks, product descriptions, videos, visual elements and website design, is owned by Little Secrets Nordic, Little Secrets, or the respective intellectual property rights holders, and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, published or used for commercial purposes without the prior written permission of the relevant rights holder, except where permitted by applicable law.

All trademarks, brand names and logos displayed on this website remain the property of their respective owners.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices or availability of third-party websites. Your use of such services is entirely at your own risk.

9. Shopify

Our online store is powered by Shopify.

While Shopify provides the e-commerce platform, all purchases are made directly from Little Secrets Nordic. Shopify is not responsible for products sold through this website or for any transactions between you and Little Secrets Nordic.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). By using this website, you acknowledge that you have read our Privacy Policy.

11. Reviews & Feedback

If you submit reviews, comments or other feedback, you grant us permission to publish, display and use such content for marketing and business purposes. You remain responsible for the content you submit. We reserve the right to remove content that is unlawful, abusive or misleading.

12. Errors

Despite our best efforts, product information, pricing or availability may occasionally contain errors. We reserve the right to correct such errors and cancel affected orders where necessary.

13. Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or interfere with their use of the website.

You must not use the website to engage in unlawful or fraudulent activities, attempt to gain unauthorised access to the website, its systems or related networks, interfere with the security or proper operation of the website, introduce or distribute viruses, malware or other harmful material, scrape, reproduce or systematically extract website content without permission, or impersonate another person, company or organisation.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated or that the website is being used unlawfully or in a way that may compromise its security or operation.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Little Secrets Nordic shall not be liable for indirect, incidental or consequential damages arising from the use of this website or our products.

Nothing in these Terms limits liability where such limitation is prohibited under Swedish or European Union law.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden. Any disputes shall be subject to the jurisdiction of the Swedish courts.

Nothing in these Terms affects mandatory consumer rights available under Swedish, Danish or European Union legislation.

16. Changes

We may update these Terms from time to time. The latest version will always be published on this website. Continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

Little Secrets Nordic 
Operated by Elevate Y Biz Mindset

Email: info@littlesecretsnordic.com
Address: Köpenhamnsvägen 105D, 21755, Malmö, Sweden
VAT Number: SE840910608801